A full range of new energy products set sail, immersive experience of full-scenario solutions, and full life cycle service empowerment. This May, XCMG Excavator, in the name of love, will go on a green date with users.

On May 25, the 7th XCMG Excavator Customer Care Festival and the launch of all new energy products kicked off warmly. This industry event focusing on "service upgrade" and "technological revolution" attracted more than 200 customers and industry experts from all over the country to witness it together.

The electrification of construction machinery has become an inevitable trend. XCMG Excavator shocked the public by launching a full range of new energy products, including more than 20 products in three major technical routes of towing, pure electric, and hybrid, which can meet the operation needs of multiple scenarios such as mines, steel mills, ports and terminals, and tunnels.

The electric series products are equipped with an intelligent energy management system, which can achieve zero emissions and unlimited endurance;

The hybrid series products adopt the "dual-engine drive" mode, reducing the comprehensive energy consumption by 15%;

The pure electric series products are equipped with fast charging technology, which can achieve more than 80% energy replenishment within 1 hour, solving the anxiety of endurance.

At the scene, the first XE380EV was successfully delivered to a customer in Guizhou, filling the market gap of 38-ton pure electric excavators.

This event innovatively adopts the display form of "dynamic and static combination + benchmark base observation" to bring customers an unprecedented immersive experience.

Static display area

21 conventional flagship products, 9 special excavation and forestry products, 16 spare parts products, from front-end equipment to back-end maintenance, from core components to professional accessories, bring customers a full range of integrated scenario solutions.

Dynamic display area

Basketball shooting, hoops, bowling... interesting interactions attracted frequent praise from customers; in the "Oil-Electric Competition" area, XCMG fuel equipment and electric equipment competed on the same stage. The XE215EV pure electric excavator showed its significant advantages of "zero emissions, low fuel consumption, and high energy efficiency", showing its ultra-long endurance and stable operating performance.

Customers from Hubei commented: "We already have an XE215EV electric excavator in our factory. This equipment has smooth operation and low cost of use, and has become our "new favorite".

XCMG excavator upgrades its service ecosystem to achieve dual-wheel drive of "hard power" and "soft service". As the service fleet with the "XCMG Full Heart +" logo whistled and set off, the 7th Customer Care Festival and the 13th Service China Tour were launched. Since the first event, the XCMG excavator service team has completed more than 400,000 equipment inspections, and has won authoritative honors such as the "Best Customer Care Award for the Top Ten Marketing Events of China's Construction Machinery" and the "Service Golden Wrench Award" for many times.

In this event, XCMG Excavator also launched the industry's first full-scenario service atomic product system and eight guardian products to activate the value potential of the entire life cycle.

From Xuzhou to the world, from fuel to electric, XCMG Excavator breaks through the boundaries of the industry with the spear of technological innovation, builds the value foundation with the shield of full life cycle service, and sets the dual benchmark of "product + service" in the wave of green transformation.