1. It is recommended that you keep in touch with the seller after purchasing offline...
About after-sales service:
1. It is recommended that you keep in touch with the seller after purchasing offline, who
knows your equipment and working conditions and can provide you with more effective
after-sales service.
2. If you purchase on Machmall.com, its customer management system will record your
customer information, please rest assured to apply for after-sales service.
3. If you can't find the seller, Machmall.com will help you as long as you provide the
equipment nameplate and service you want. Please inform us as much information as
possible in order to get the most accurate after-sales service.
After-sales service forms:
1. Online service: samples, technical specifications, operation manuals, spare parts
purchase.
2. Video service: application guidance, troubleshooting and maintenance guidance.
3. Overseas service: XCMG has a complete global after-sales service team. Please note
that if there is no clear after-sales liability clause in the sales contract, we will charge the
necessary service fees.
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